AutoZone Auto Parts is a renowned brand specializing in providing high-quality automotive parts and accessories. With a vast network of stores across the country, AutoZone is a top destination for car owners and enthusiasts who are seeking reliable and durable parts to enhance their vehicles' performance. The brand has built a strong reputation for its commitment to customer satisfaction, offering a wide selection of products from trusted manufacturers. Whether it's batteries, wipers, or tools, AutoZone consistently delivers excellent products that meet the diverse needs of its customers. With knowledgeable employees who are passionate about automobiles, AutoZone ensures that every customer receives personalized assistance and expert advice. By consistently providing top-notch products and exceptional service, AutoZone has become a trusted name in the automotive industry.
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Reviews
During a previous visit an employee sold me the incorrect windshield wiper and installed it. It's didn't stay on so I stopped in earlier this week to get a new one and Eddie saved the day. He found the proper wiper, installed it and didn't charge me. Great customer service. I will definitely use this Auto Zone again.
I recently got pulled over by a cop for a headlight out. Bought the bulb at one autozone but they wouldn’t change it. So called around and this location said they would as long as I was there before 9pm. I got there at 8:30, and Jack (I think that’s his name) was super helpful and said no problem. So my low beam passenger light ended up being in a difficult spot, but the guy didn’t give up. We found out after it all that I had high beam bulb in my low beam. So the technicians ended up switching out to the correct ones and then also replaced my high beam light that was actually out. The whole process didn’t get finished until about 9:15pm. The service these guys provided was above and beyond! I would recommend coming here for all your car needs. These guys didn’t want to send me on my way until everything was 100% correct. Truly appreciate the service!
I will not be going back to this AutoZone. I went in and placed an order for 2 parts and paid for them. I was told I would receive a cal in 3-5 days when they got in. I NEVER got a call. A week later I called and asked if they had been delivered. They said yes. I scheduled my mechanic appt fur the next day. I took part of my day of the next day and drove to next town to this Autozone to pick up my parts. They couldn't find them!!!! I waited for 20 minutes while the guy searched EVERY nook and cranny, box, backroom, shelves. After all that waiting - he came back with 1 part..... I'm like there's suppose to be 2 parts, I ordered 2 parts. He started looking at the computer order.....the original order was CANCELED as soon as I had placed the order and order had been replaced, but only 1 part was reordered. He said he works would order the other part and it should be here the next day. Why couldn't both parts had been delivered the next day the week before???? They did call me the next day and told me the part was in. I asked if they could see the part and if they had their hands on it, since I waited 20 minutes the day before only to not have them. They banged the box on the counter so I could hear it in their hands. Had to have my mechanic go pick the part up so he could finish the job. So frustrating and disappointing for a company to run this way.
I can’t say enough about the helpfulness and advice from your wonderful employee Andrew. He went above and beyond to help when my van battery died, walked down the street with me with the battery charger (turned out to not be the battery🫤) and just in general was as polite and helpful as could be. Thank you!!! …
Eithan and the rest of the crew here are so amazing! Super helpful, very informative, and always willing to go above and beyond customer service expectations. I will definitely return and tell all my friends where to go for any car services.
Top-tier helpful and honest service. Jamie quickly and capably helped me diagnose why my check engine light was on, gave good explanations about what the problem was and how to fix it (disconnected sensor), and did not try to sell me Extra Stuff I Didn't Need for the fix. Ended up getting everything working again at no cost; I will definitely be coming here again for help and for parts.
Good customer service great prices
I experienced phenomenal customer service at this location today. I came in to have my battery tested, as it seemed to be losing power recently. The manager, Isabella, was fantastic, going above and beyond the call of duty. She noted that the item was still under warranty and offered a great exchange price for the best battery they carry. Then, she offered to remove the old battery & install the new one, which is not an easy task in my Infiniti. I could not be happier with this location, which I will continue to support.
During a previous visit an employee sold me the incorrect windshield wiper and installed it. It's didn't stay on so I stopped in earlier this week to get a new one and Eddie saved the day. He found the proper wiper, installed it and didn't charge me. Great customer service. I will definitely use this Auto Zone again.
I recently got pulled over by a cop for a headlight out. Bought the bulb at one autozone but they wouldn’t change it. So called around and this location said they would as long as I was there before 9pm. I got there at 8:30, and Jack (I think that’s his name) was super helpful and said no problem. So my low beam passenger light ended up being in a difficult spot, but the guy didn’t give up. We found out after it all that I had high beam bulb in my low beam. So the technicians ended up switching out to the correct ones and then also replaced my high beam light that was actually out. The whole process didn’t get finished until about 9:15pm. The service these guys provided was above and beyond! I would recommend coming here for all your car needs. These guys didn’t want to send me on my way until everything was 100% correct. Truly appreciate the service!
Location
1210 Main St, Longmont, CO 80501, United States
Hours
-
Updating...
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